Payment Method
Casaviora (hereinafter referred to as "we" or "us") provides high-quality outdoor dining chairs, outdoor armchairs, and outdoor dining table sets through our online store. To ensure a secure and seamless shopping experience, we provide the following payment terms.
Credit Card Payment Process
We currently accept credit card payments, including Visa, MasterCard, and other major credit card providers.
Process Initiation
Once you have selected your desired outdoor furniture and proceeded to the checkout page, you will be prompted to enter your payment information. You must provide a valid credit card number, expiration date, and CVV code. All information must match the billing details associated with your card to avoid processing delays.
Payment Confirmation
After the transaction is submitted, your financial institution will authorize the payment. Once the authorization is successful, you will receive an order confirmation email from us. The total amount will be deducted from your account at the time of order placement.
Security and Data Protection
Credit Card Security
We prioritize the security of your transactions. We utilize industry-standard encryption technology to protect your sensitive information during transmission. Your full credit card details are encrypted and handled directly by secure payment gateways; we do not store your full credit card number on our servers.
Our Privacy Policy
We respect your personal information. Any data collected during the payment process is used solely for order processing, identity verification, and communication regarding your purchase. We maintain strict physical and electronic safeguards to ensure your data remains confidential.
Dispute Resolution
Resolution Service
In the event of a payment discrepancy or a concern regarding your transaction, we encourage you to contact us immediately. We are committed to reviewing all inquiries promptly and working with you to find a fair solution through our internal support channels.
Additional Assistance
If a resolution cannot be reached through initial communication, we will provide further guidance on the steps needed to clarify the transaction status with your financial institution.
Communication and Support
Update Information
We reserve the right to modify these payment methods to improve our service. Any changes will be updated on this page. We recommend checking this section periodically to stay informed about our current payment procedures.
Currency of Transactions
All transactions are processed in Australian Dollars (AUD). If your credit card account is held in a different currency, the final amount may fluctuate based on the exchange rate applied by your card issuer at the time of the transaction.
Order Validation
All orders are subject to verification. We reserve the right to refuse or cancel any order if we suspect fraudulent activity or if the payment cannot be successfully processed. We will notify you via the email address provided if your order is affected.
Accuracy of Billing Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Contact Information
If you have any questions regarding these terms, please contact us using the details below:
Address: 2139 SANCTUARY CT, VIRGINIA BEACH, VA 23454-2258, United States
Phone: +1 (360) 790-0231
Email: assist@casaviora.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)