Shopping Guide
Preparation and Selection Before Purchase
Before choosing the perfect outdoor furniture for your patio or garden, we recommend measuring your outdoor space carefully to ensure a comfortable fit. At Casaviora (hereinafter referred to as "we" or "us"), we offer a curated selection of outdoor dining chairs, outdoor armchairs, and outdoor dining table sets designed for durability and style. When selecting your items, consider the material’s resistance to weather conditions and how the design complements your existing outdoor environment. Please review the product specifications, dimensions, and materials listed on the product pages to ensure they meet your specific needs for outdoor relaxation and dining.
Shopping Cart and Order Confirmation
Once you have selected your desired outdoor dining chairs or table sets, add them to your shopping cart. Before proceeding to checkout, please review the items in your cart to verify the quantity and specifications. Ensure that your delivery address and contact information are accurate to prevent any delays in the fulfillment process. After you confirm your order details, you will receive an order confirmation notification. As an online-only store, all orders are processed directly through our website to ensure efficiency and accuracy.
Selecting Payment Method and Completing Payment
We provide a secure checkout process for all your purchases. We currently accept credit card payments, including Visa and MasterCard, among others. Your payment information is encrypted during transmission to ensure a secure transaction environment. Please follow the prompts on the payment page to enter your card details and complete the transaction. Once the payment is successfully processed, we will begin preparing your order for shipment.
Shipping and Delivery Process
We are dedicated to ensuring your outdoor furniture reaches you in excellent condition. After your order is confirmed and payment is cleared, we will handle the logistics of getting your items to your specified address. Since we operate exclusively online, all items are shipped directly from our facilities to your doorstep. You can track your order status through the information provided after the shipment is dispatched.
Privacy and Data Security
We value your privacy and are committed to protecting your personal information. The data we collect during the shopping process, such as your name, contact details, and shipping address, is used solely for order fulfillment and improving your shopping experience. We implement industry-standard security measures to safeguard your information against unauthorized access. We do not sell or share your personal data with unrelated parties for marketing purposes.
Return and After-Sales Support
We want you to be completely satisfied with your outdoor dining chairs and tables. If you encounter any issues with your order or if the items do not meet your expectations, please reach out to us within the designated period after delivery. Our team is available to assist you with inquiries regarding returns or quality concerns to ensure a smooth resolution.
Contact Us
If you have any questions regarding our products or your order, please feel free to contact us through the following channels:
Address: 2139 SANCTUARY CT, VIRGINIA BEACH, VA 23454-2258, United States
Phone: +1 (360) 790-0231
Email: assist@casaviora.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)